Questions

Before You Book

The things venues and organizers ask us most. If yours isn’t here, just ask.

Do we need internet at the venue?

No. That’s the whole point of a bonded-cellular unit. We bond multiple carriers together into one stream, so we’re not dependent on venue wifi, a hardline drop or a satellite truck. If your phone works at the venue, we can usually get you on air.

What happens if a cell network drops mid‑stream?

The unit doesn’t rely on any single network. It bonds several cellular carriers at once and spreads the stream across all of them. If one weakens or drops out, the others carry it. That backup is the whole reason we run bonded cellular instead of a single connection.

What do you need from us at the venue?

Nothing. No internet connection, no equipment and no technical contact on your side. We bring the unit, the camera and the operator, and we work around your run of show.

What’s included in a booking?

An operator, a camera, full audio and the bonded-cellular unit. They’re standard on every booking and never billed as extras. Multi-camera coverage is available on any booking.

Do you handle audio as well?

Yes. Audio is part of the booking, not a separate vendor you have to line up. We can take a feed from your sound board or capture it ourselves, depending on your setup. Tell us what you have and we’ll work with it.

How many cameras can you run?

Up to four. Tell us how many angles you want and we’ll bring the unit that fits. The LU800 runs up to four synced cameras. The LU900Q runs up to two, but it switches carriers on the fly, which helps in venues with weak signal.

Where can you stream to?

Anywhere you need. YouTube, Twitch, Kick, Facebook, Instagram, TikTok, a custom RTMP destination you provide or several at once. If you already have a platform and stream key, we push straight to it.

How much notice do you need?

Not much. We don’t depend on venue internet, so there’s no hardline install or satellite window to schedule around. Short-notice bookings usually work. Send us the date and we’ll tell you right away whether we can cover it.

How far do you travel?

Anywhere in the Atlanta area. We travel farther too. Tell us where the venue is and we’ll factor it into the quote.

Who actually shows up to run it?

Carter or Jay, who have sixteen years in live production between them. J&M is small and owner-operated, so the people who quote your event are the people who run it. Meet the crew.

Is the equipment yours, or sub‑rented?

Ours. We own both the LU800 and the LU900Q outright rather than renting per booking, so the gear we quote is the gear that shows up.

What does it cost?

Every event is quoted individually, because scope, duration and venue all move the number. Send us the date, the venue and what you need. We’ll come back with a firm quote, usually within one business day.

What is your cancellation policy?

Cancel or reschedule at least 24 hours before call time and there’s no charge. Inside 24 hours, the booking is billable because the date is held and the crew is committed. If something unusual comes up, talk to us. We’d rather work it out than stand on the policy.

Still Have a Question?

Send us the event details and we’ll come back within one business day.

Get a Quote

Or reach us directly: (404) 590-1875 · jmmediacompanyllc@gmail.com